Answers to Questions about a “Cancelled” Live Factory Remote and More on Turmeric.

Over the past few weeks, I have heard a lot of questions about why we cancelled this year’s Live Factory Remote from Henderson, Nevada.  I know it was the first time in over a decade we have not done a remote in January, but I just want to be clear that it was not cancelled at all, but merely postponed while we construct a special glassed-in studio on our factory floor.  It is hard to believe but it has been more than ten years since we did our first live broadcast from our factory in Henderson, Nevada.  That first live factory broadcast with its satellite uplink was incredibly difficult and costly to do, but the response was so positive that I promised to do at least one live remote per year and we have managed to do just that for all these years.  As much as you might appreciate being welcomed into our facility to see where and how all your products are made, it is really our privilege to show you all the hard work that goes into our unique, immaculate, solar-powered facilities.  Unfortunately, as much as we all love doing these live broadcasts, each time we do one, we must shut down our vitamin production for at least a week or more, which makes these broadcasts almost impossible to schedule around the real production that takes place in our factory.  Several years ago, I had the idea of building a studio in some of our offices, but then it would not really be in our factory, so I decided to build that small studio in the same area we have traditionally held all our remotes, but then isolate it in its own glassed-in space surrounded by the vitamin production floor.  I kept talking about doing this for years and I finally decided it was time I stopped talking and started building, so just last month we commenced the creation of a special isolated studio that will allow us to shoot any broadcast without disrupting vitamin production at all.  We may be the only company that takes you live inside their factory where you can see precisely where and how all your favorite products are being made and now we will go one step further with our own dedicated, glassed-in studio in the middle of our production space, so we can broadcast live and no longer disrupt production.  I did my best to mention what we were doing several times during our shows in January, but I understand that those half a dozen mentions can’t overcome a decade of always doing a January Live Factory Remote.  It seems whenever anything changes, I start hearing funny rumors, but please rest assured there is nothing going on except my desire to build a studio that improves the quality and frequency of these live broadcasts from our factory.  Of course, you can expect to see me in April at HSN with two remarkable Today’s Specials for our Maximum Essential Omega-3 andour Ultimate Eye Support, but I am hoping that no later than a few months after those April shows, we will announce an upcoming broadcast from our brand new studio on our factory floor.  I suppose that during these new shows from our all glass studio, I will feel a bit like a fish in a fish bowl, but that is fine, since the floor to ceiling glass will give you a perfect view of the production space behind me.  To say the least, I can’t wait!  I will keep you posted on our progress and perhaps post a few pictures in the coming months.

I also wanted to briefly follow up on some discussions we have had from my blog post regarding our Turmeric and the PC from Soy Lecithin that it utilizes to dramatically enhance its absorption, activity and benefits.  First of all, as I have previously stated and contrary to alarmists who love to bash Soy and claim that it’s unhealthy, I believe Soy is a healthy part of a balanced diet.  I do not hesitate to eat Soybeans and I have not seen any scientific validation for the distinction between fermented and non-fermented soy when it is consumed appropriately.  As far as our Turmeric product, the Soy Lecithin it contains is non-GMO, but even if it were not, I would not be concerned given that it is free of any traces of proteins.  Also, we do not use black pepper to increase the activity of our Turmeric, since I believe PC is more effective than black pepper and I also view black pepper as an undesirable additive.  The PC we add is both beneficial and innocuous, while I would not draw the same conclusions about black pepper.  The PC also plays a superior role in more effectively enhancing the targeted benefits to key organs that the Curcuminoids contained in the Turmeric formula offer.  I hope these brief answers helped.

Best of Health.

 

Andrew

56 thoughts on “Answers to Questions about a “Cancelled” Live Factory Remote and More on Turmeric.”

  1. Thank you for reading my mind. Your vitamins must work really well cause you were able to answer my unasked question 😉 Meaning: I have wondered about the Black Pepper part of others Turmeric formulas. They claim high potency levels making them sound "better". Thank you once again, I will have to place an order with your company soon.

  2. Hi Andrew, and thanks for the update on the show as well as the new Tumeric product. I've used many of your products with good success, and I take Tumeric daily from another source which I feel is very reliable, I've done my research on them as well as the GMP of this company and it's been good.
    I do like the products I have from ProCaps , with the exception of 3 of them. One was Probiotic in the large bottle, and I kept the bottle in a cool cabinet dark, and dry, and the probiotic capsules turned a tan to a light brown color and got hard in about 3 months time. They were no where close to the expire date and stored correctly. I had to throw them out, which is costly when you buy the large size. Next was the large bottle of B12 capsules, they also turned a dark color, and I had to throw about 1/2 the bottle out, it too was stored in the same cabinet in our dining room, its cool and dark and dry as I've said. Now I notice the COQ10 large bottle that I got a few months back it's turning a more yellow color and smells like old vitamins, which I assume is the vitamin powder in them beginning to turn, so I'm about ready to throw out 1/2 bottle of COQ10 as well, because I don't trust anything that turns color and gets hard or smells funny. The capsules should have remained the same as when I opened the bottle same as any other capsule I got from ProCap Labs. I'm a bit dissapointed with these products, and it did cost a lot. I've since changed over to Qunol Ubiquinol softgels, 100mg, and I notice an improvement in energy levels.
    I would get the new Tumeric, but after having 3 products turn on me I won't be risking my money on the Tumeric, sorry. I'm on a fixed income , I'm retired, and I take a lot of great supplements but it's hard to try a new one with the bad experience I have had. I've used several of your other items, and I really love the Fibermucil as well as Cholesta Care, I take them daily and they do what you say they will. I will continue to buy the Fibermucil and Cholesta Care, I get them in the large bottles , so they last a long time. And most important they do the job and don't turn bad after a few months…
    Thank you again for the update, I look forward to the live show when it airs..

  3. I look forward to getting the omega, I'm almost out…and want to try the turmeric as well…my husband and I take lots of you vitamins and love all of them!! I cannot pick a favorite…my husband had shoulder problems and thought he may have to have surgery…started taking your glucosamine/chondroitin…within 3 months, he could tell a difference and within 6 months, his shoulder was good as new…he could not believe it and was happy he trusted me with your knowledge…he now takes a lot of your products without being ask, and lets me know when he is getting low…thanks Andrew for all you do and giving us the information as well as a great product! much love and appreciation..:-) linda manns w.va.

  4. Dear Andrew, Can not wait to see you in April. I take so many of your precious vitamins. They have helped me in so many ways. You are my hero. Thank you for everything you do and stand for. You are priceless to me. I trust you 100%.

  5. Those of us allergic to legumes have been buying your products that don't contain soy. Now we can't. There are other sources of lecithin. Sunflower for example. The hormones in soy are not favorable to anyone.

  6. As much and I appreciate the quality of your vitamins, an allergy to soy it prohibits what I purchase. Initially when I read you were offering turmeric I was excited. That was short lived when after reading the ingredient list contained soy.

  7. I, too, have had products change color and get hard – well before the expiration date, and also carefully stored. I, too, am on a very modest fixed income and I have have had to forgo several supplements and take other supplements on alternate days. My primary health care is not supplements; mainly I am a dedicated plant-based whole foods eater, and I exercise 5x a week for 40 minutes–sweat buckets. I was a runner in my 30s 40s and 50s and now in my mid-70s I average 5.1 mph jog on a treadmill. Supplements are just that, supplementary. Last year at my annual doc appt my doc told me she thinks I will live to an old age and die in my sleep – such amazing words.

  8. I am so exciting you will offer Omega 3 and Ultimate Eyes Support back on Today Special in this upcoming April. Love your Omega 3 product. Me and my family are taking it. I hope you can offer the mint flavor Omega 3 also. As I told you before, we have tried both flavors, but we like the mint more, and love that minty after taste, if any. Anyway looking forward to see you on HSN in April.

  9. Looking forward to the new information u always bring to the show about Health issues. Thank U for keeping us all informed. I look forward to the new products an know U are doing all U can to keep us up to date on our complex bodies. Have watched for years. Thank you for the research.
    BB

  10. Thank you Andrew for addressing the soy issue. It shows you do read replies. But I think the issue with the soy was more from an allergic standpoint than if soy is good or not. Everyone has their own opinion on that, but those of us with an allergy to soy, this turmeric formulation will not work. Thanks for listening though, maybe down the road you can come up with another formulation for those of us that cannot have soy or those
    who just choose not to take a product with soy.

  11. Hi Andrew,
    Thanks for the update and Congratulations on your new broadcast room.It sounds beautiful and I'm sure it will be amazing!!!
    I'm going to try your turmeric. I cook with turmeric often but will be happy to be able to just swallow a capsule daily to be sure that I'm getting enough to reap the benefits.
    Looking forward to seeing you in April..
    Stay Well,
    Diana 🙂

  12. Thank you Andrew for the update and I am so looking forward to the April Specials! I cannot live without your Omega – it has made a remarkable difference in my mood and ability to handle any stress.
    Could you please explain a little further about black pepper? I have heard in the past some objections to it and I always put it on my food in the morning, but maybe I should not be? I would really appreciate your insight about this.
    God Bless!!

  13. Hi Andrew,
    First, I adore your products. To say I have many, is an understatement. Watching you on HSN is like going to vitamin school. I learn a lot about health and the benefits of certain nutrients.
    I do have a question though, regarding turmeric and coumadin. I believe taking turmeric and any blood thinners is not a good combination. Others have reported a spike in their INR lab values (a measure of blood anticoagulation). Just an FYI and there are so many people out there on blood thinners, that I believe it's important to mention. I know you always say to check with your Dr. first……….:) I've read it over and over online….on very well know websites, so if it's inaccurate, please update. 🙂 Good luck on your new studio…………….:)

  14. Wow. I'm actually shocked about your comments regarding black pepper. Although it is VERY low on my food sensitivity list, something has been bothering me IMMENSELY. I eliminated black pepper just this week to see if that would help and I actually feel much better. That may not be the only trigger but something makes me itch until I could just rip my skin off. It's just funny you should mention it. So interesting.
    Thank you, Andrew, for your hard work. I turn 65 in a couple of months and I credit you with much of the fact that I take NO medications.
    Happy Spring!

  15. I sure do enjoy reading about the things going on at the factory from the people that make the food supplements that we take. It sounds very interesting to be able to see the factory while in operation. We look forward to the studio being finished and the broadcast from there.
    Your personal touch is very much appreciated. Thanks you.
    J H Hall

  16. I have rheumatoid arthritis and nutritionist suggest to stay away from shell-fish.I also have breast cancer and the arimedex pill I have to take for 5 years causes bone loss.Does the glucosamine you manufacture contain shellfish .I am taking boswellia and hyluronic with MSM to help with the bone loss.Do you have any other suggestions

  17. Hi Andrew, love your vitamins and use many as supplements. In one case, after 3 TBI's I added Memory and Brain support and it help me in my recovery soooo much. Also, I have been taking your Ultimate Eye Support for years and attribute it to positive changes in my eyesight including being able to delay cataract surgery..maybe it wasn't the ultimate eye…perhaps something else of yours I take, perhaps the combination. I take all my individual supplements in the morning with a little food..and Maximum Complete at night after dinner..I take Cholestecare either morning or evening. Last year my cholesterol was down 100 points and my blood sugar (I take your cinnamon) went from 100 to 80. Of course I was watching carefully what I was eating and lost 40 pounds.
    ANDREW..here is my question. I take a lot of your supplements (more than I even said) as you can see.
    But it really kinda grosses me out to be taking all those gelatin capsules. I have been wondering for a long
    time why you don't use vegetable based caps. Please explain. thanks so much. Deborah Lowery
    A

  18. You say that even if you were using GMO soy in your turmeric, you'd feel safe consuming it. That leads me to believe that the possibility of you using GMO ingredients in your products is very likely, if not already the case. Where do you stand on the use of GMO ingredients? Are you using them now? If not, will you or do you plan to use them? I have always considered your products the highest quality in the industry but now I'm not so sure.

  19. Dear Andrew, please no GMO's. in your products. Everytime there is a real good product the maker of the good product starts to change the great peoducts and make them of lesser value.
    Please keep your products just as they are with no additives or GMO's

  20. I have been using many of Andrews vitamins for over 25 years and still love each one, in fact my doctor has told me that I could get some less expensive ones instead but I have not tried any other as I have been very happy with using Andrews and will continue to do so no matter what the doctor suggests for me to do. If it is not broken then just leave it alone and that is what I will continue to keep doing.

  21. Hi Andrew…..I have been using many of your supplements for many years and feel like I am doing something really good for myself. I am currently taking Healthy Hair Skin and Nails and have been for a long time. I am wondering how you feel about "Phytoceramides" as a support for the skin? I just turned 59 and my skin looks really good for my age…..just wondering if adding a phytoceramide supplement would help? Thanks for all you do!

  22. Thank you for your POV about black pepper and turmeric, which I had asked about in your prior update. I make a real effort to stay informed about supplementation but info is sometimes contradictory and confusing. Your turmeric supp is now high on my wish list!

  23. Andrew are you ever going to come out with the vitamin sod its a valuable vitamin as you know and i would love to buy it from you so that i can count on whats in the product. hope you consider bringing into your consideration so many can learn of its wonderful benefits thank you ellie

  24. I have been buying a lot of Andrew's products for years, but I am concerned like Nicholas and Ruby about the change in smell and appearance of capsules I have purchased in the large quantity containers. I have always been conscientious about how and where I store them. I buy the largest quantity offered in order to get the best value per capsule and to cut down on the aggravation of frequent re-orders. But I have to throw out so many prior to the expiration dates that the value is no longer there. If this is a common complaint, why do you keep packaging them in such large bottles that are expected to last as long as a year and have extended expiration dates? I also noticed that the last Vitamin E that I bought from Andrew had 2 very different colored gel caps in the bottle. The bottle of E that I had finished before this was all a consistent color. And the Memory and Brain I received had a number of broken or bursted capsules and green powder was thick in the bottom and was coated over the other capsules. It gets all over my hands every time I take one of them. I called customer service to complain, but the only response I got was "Oh, that's unfortunate, I don't know how that happened." They didn't ask about lot numbers or anything so I assumed they were not concerned. Again, when there is so much waste, the value goes down.

  25. To Jay Riojas: Andrew makes no claims about restless leg syndrome and his products. That being said: when I first got the circ and vein support I was just hoping for relief from tired legs. To my utter astonishment the restless leg syndrome disappeared — within less than a week. I have given the circ and vein support to various people – some have had the same extraordinary result, and others felt no difference at all. Andrew cannot make the claim that his cir and vein support will aid this terrible insomniac's nightmare of a problem, but my experience is that it really really works. I will take these two caps one a.m. one p.m. for the rest of my life.

  26. Just a email of gratitude for the finest vitamins available. I have been a fan of your vitamins for years. They have helped tremendously to keep issues in check. Although companies can not claim medicimal purposes for the products in my opinion says they are just behind the times. I recently went for bloodwork and had previously stopped taking a drug that has been known to cause problems and I no longer felt that comfortable to take. It was by my choice that I decided to stop and replace with your vitamins well guess what all the test came back normal and the right numbers. Needless to say I am so thrilled and amazed by this result. Your vitamins have made such a difference in my health that I can not "Thank You" enough. Some of the issues in my bloodwork could have potential to cause real problems so thanks a million from the heart.
    V Dalley/Mi

  27. Andrew, I love so many of your supplements but I can't use most of them. With or w/o food, most upset my stomach and result in digestive problems. In addition, I do not eat pork or beef and your capsules are made from both. I've tried to take the vitamins and supplements by opening the capsules and mixing the contents with food such as applesauce or yogurt. Either way, whether I take the entire capsule or only its' contents, I have the same reaction most of the time. I've tried different combinations of your products and have found that I cannot take any at night (even "Nightime" ). Have mixed reaction during the day. I think I will have to give up using your brand, though I believe in your research and respect you very much. 🙁

  28. Andrew,I did not see any mention of your ESSENTIAL 1 being a part of the TS ant HSN in april.I thought
    it was one of the TS products april/may.I am trying to get my finances in line for those weekends.Any info
    would be appreciated.
    Thank you and God bless.

  29. Andrew I and my two daughters have been using your products for years and love them.
    However, I have to say that as a breast cancer survivor I cannot have any kind of soy products because I had the type of cancer that soy fuels. It is very important to me and many other women that you please continue making soy-free vitamins for us.
    Thank you.

  30. Thank You Andrew I am looking forward to your new studio and Your April special. I need the omega 3 and the eye vitamin. I love all of your products that I have tried and I have tried many. I have a rare eye disease and Your eye vitamins have helped so much. Congratulations on your new studio. Looking forward to April.

  31. I have a question about your Turmeric supplement –I had tried taking turmeric (Nutrigold Turmeric Curcumin Gold) last year, but found that it caused severe stomach upset. I was looking for a natural product to help reduce inflammation. Do you feel your product might be formulated in a different method that would allow me to try it?

  32. It's not just the wonderful vitamins and suppliment that Andrew Lessman brings us, they speak for themselves. One thing I've noticed from day one is he cares and he cares enough to educate us. I have learned so much from his presentations and have you noticed "you hear it first from Andrew Lessman". The next important factor for me and it's a "biggie" is I know I can trust his products. I can't say enough, thank you Andrew for all the time you've committed to bring us the best.

  33. Dear Andrew:
    Looking forward to see your glass studio. Please post some pictures to let us see how much it has been done.
    Andrew: People talk about many disturbing negative properties in Soy for years. These are not just street people’s talking. Many doctors do tell their patients not to use Soy products. Can they all be wrong? Have they just been purely silly? Are there some truth in their arguments? The issues of Soy make people uncomfortable and worrisome. For example:
    USA soy, .org says 93%, one of the largest sources of Genetically Modified or Engineered (GME) food and animal feed in USA, massively sprayed on Herbicides (weed killers) during the cultivation, the highest contamination by Pesticides, processed by acid washing with aluminum leach, harmful influences shown on human medical studies. Since Soy dominates USA and world food supplies and markets, like it or not, Soy is in our food chain, everywhere, we are all eating or using some form of UAS Soy products that we may not even know.
    USA soy, there are positive and negative views on almost every fighting point from both sides. These are very confusing to the general public. Even though, many sources give supports to Soy, but the good-side-reasoning seems not strong enough to make people’s worry goes away.
    I have been using Soy products all my life with blind trust. But when I read these “dark sides” of Soy, they do alarm me intensely.
    Andrew: Since there are Soy formulas in some of your supplements, please write more and deeply discuss Soy. Thanks.

  34. Jay,
    Try Andrew's magnesium products, plus his night time or pm relaxation; and if that doesn't help, there's a topical magnesium lotion that ancient-minerals sells. Good Luck

  35. Great news about the studio… Good for you… As far as those who find, even the smallest amount of, change difficult, it usually is due to their inability to peek out of their comfort zone, liking to keeping their heads in the sand. The positive side to that is when the change is actually made, they like it…. Ah, we humans, what are we to do with us, hahahaha…………….Love all your vitamins, always have, always will. I love the way you run your business and wish other companies would follow in your footsteps. Thank you from the bottom of my heart for your integrity…. Odey

    1. Toda la vida viajando sin planificar nada me ha demostrado que es una eqÃu³ocaciivn, lo mejor es tener además de una guía la opinión de la gente que ha estado allá donde piensas ir de aventura. Enhorabuena por la propuesta y la idea de La Ciudad Invisible.

  36. Andrew,
    Can you suggest anything or do you carry any supplement for a sluggish thyroid-(hypothyroidism)?

  37. I have been a satisfied customer for years…..Wish I could try your new Turmeric product. No soy for me, unless it is edamama.

  38. Hi Andrew! Thank you for the update on your live broadcast. I cannot wait to see it. I have some questions on vitamin K. Do you offer it? I have read that it is good for bone health, however I then heard it acts like a faux tanning agent. (?) Can you give me the real story on vitamin K?
    Thank you for any help you can provide for me on this vitamin.

  39. I was excited to see that you will be carrying Tumeric, however having a thyroid condition soy is not a product that I can use. Soy and Kale are enemies to hypothyroid patients so i will be unable to purchase this product, unfortunately.
    I also had a question about your green vitamins. My question is why don't you use Organic greens?
    Thank you.

  40. UPDATE ON PRIOR POST:
    Hi everyone.. I've been using Andrews products for over 10 years and they are wonderful. I posted earlier about 3 products that had turned color within the expire date, and I threw the remainder of the bottle out thinking it went bad. I was not angry, I was simply unhappy about tossing out expensive supplements and this was only 3 in 10 years which is really good if you consider the dozens of bottles I've used over time.
    I never expected any response from ProCap Labs, but a few days later I got an email from ProCaps Labs apologizing for the bad experience I had, and said they would make it right. Well, all I can say is Andrew is the best, he sent me the products that had turned color, and these are large sizes that were on HSN today specials over the years. I cannot put into words how I feel about Andrews passion for his products and how he cares about his customers. Andrew I want to personally thank you, for doing something you did not have to do. I received the products, and I am using them as I did the original bottles I had.
    I have always enjoyed using ProCap products, and I can honestly say they do work well and these vitamins and the compounds are made right here in the USA not from China like some of the cheap supplements are.
    I would highly recommend Andrews products to anyone, and he stands behind his claims. The people at ProCaps are very friendly and nice and they are like one happy family working hand in hand to bring you the very best product they can. You wont find fillers, and chemicals with names you can't pronounce in Lessman supplements, and I can tell you that they work and work very well.
    Thank you again Andrew, I will continue to use ProCap products you can count on that.

  41. Hi Andrew
    I have invested in many of your products and it was the best investment for our family.When I was introduced many years ago it only made sence natural product is the bestWell Idid stick with the best when other advertised products came and left.I consider your vitamines a blessing because when it comes to health and well being you can do one part to take care of you body the sacond is to take Andrews products.Trust me they priceless
    Sincerely Joanna Dunnagan

  42. Hi Andrew
    I hope you warn others interested in turmeric that it is contraindicated if you are consuming NSAIDS, including aspirin, due to clotting issues and GI ulceration.

  43. A thought after reading the update to Nicholas's original comment on 2/26/14 and updated comment 3/24/14
    "I do like the products I have from ProCaps , with the exception of 3 of them. One was Probiotic in the large bottle, and I kept the bottle in a cool cabinet dark, and dry, and the probiotic capsules turned a tan to a light brown color and got hard in about 3 months time. They were no where close to the expire date and stored correctly. I had to throw them out, which is costly when you buy the large size. Next was the large bottle of B12 capsules, they also turned a dark color, and I had to throw about 1/2 the bottle out, it too was stored in the same cabinet in our dining room, its cool and dark and dry as I've said. Now I notice the COQ10 large bottle that I got a few months back it's turning a more yellow color and smells like old vitamins, which I assume is the vitamin powder in them beginning to turn, so I'm about ready to throw out 1/2 bottle of COQ10 as well, because I don't trust anything that turns color and gets hard or smells funny. The capsules should have remained the same as when I opened the bottle same as any other capsule I got from ProCap Labs. I'm a bit dissapointed with these products, and it did cost a lot. I've since changed over to Qunol Ubiquinol softgels, 100mg, and I notice an improvement in energy levels.
    I would get the new Tumeric, but after having 3 products turn on me I won't be risking my money on the Tumeric, sorry. I'm on a fixed income , I'm retired, and I take a lot of great supplements but it's hard to try a new one with the bad experience I have had. I've used several of your other items, and I really love the Fibermucil as well as Cholesta Care, I take them daily and they do what you say they will. I will continue to buy the Fibermucil and Cholesta Care, I get them in the large bottles , so they last a long time. And most important they do the job and don't turn bad after a few months…"
    UPDATE ON PRIOR POST:
    "Hi everyone.. I've been using Andrews products for over 10 years and they are wonderful. I posted earlier about 3 products that had turned color within the expire date, and I threw the remainder of the bottle out thinking it went bad. I was not angry, I was simply unhappy about tossing out expensive supplements and this was only 3 in 10 years which is really good if you consider the dozens of bottles I've used over time.
    I never expected any response from ProCap Labs, but a few days later I got an email from ProCaps Labs apologizing for the bad experience I had, and said they would make it right. Well, all I can say is Andrew is the best, he sent me the products that had turned color, and these are large sizes that were on HSN today specials over the years. I cannot put into words how I feel about Andrews passion for his products and how he cares about his customers. Andrew I want to personally thank you, for doing something you did not have to do. I received the products, and I am using them as I did the original bottles I had.
    I have always enjoyed using ProCap products, and I can honestly say they do work well and these vitamins and the compounds are made right here in the USA not from China like some of the cheap supplements are.
    I would highly recommend Andrews products to anyone, and he stands behind his claims. The people at ProCaps are very friendly and nice and they are like one happy family working hand in hand to bring you the very best product they can. You wont find fillers, and chemicals with names you can't pronounce in Lessman supplements, and I can tell you that they work and work very well.
    Thank you again Andrew, I will continue to use ProCap products you can count on that. "
    Nicholas,
    I commend you for updating your 2/26/14 comment with your 3/24/14 comment.
    I am a consumer of Andrew Lessman's products for many years just as you are and don't have an unlimited resource of finances as well.
    I just read both comments today for the first time and after reading your 2/24 initial comment, I noticed another person's comment posted secondary to the same concern of supplements going bad.
    I have not experienced this but it did get my attention and made me want to check my multitude of bottles. In your update, you provided additional details about the 3 bottles of Probiotic, B12 and COQ10, that weren't mentioned in your initial comment. Such as only 3 bottles this happened to, out of dozens in 10 years.
    My comment is not meant as an angry comment and I hope will not be taken in a negative way! I just wanted to point out, that no company can have 100% perfection,100% of the time, it is unrealistic. We are human beings and at best we can enforce high standards of quality assurance and when we find or are alerted of an error, rectify it, learn from it, document it and do all humanly possible not to repeat it.
    What I am trying to communicate, is if Andrew hadn't " made it right" per your 3/24 update. Your additional, descriptive details that the 3 bottles were out of dozens ordered over 10 years, would have remained left out.
    I'm sure it wasn't intentional. However, you shared how it affected your decision not to purchase those products again and referred to the new brand of COQ 10 you are happy with and won't be buying the new Turmeric supplement related to your prior negative experience.
    Because social media influences people and potentially can perpetuate rumors, we all should be mindful of providing accurate details that would not change with an update, whether our concern was addressed or not.
    We as consumers expect Andrew to be accurate in his description of products, so isn't it fair for him to expect the same from us, when we share our experiences publicly on his blog?
    This is just food for thought and NOT MEANT AS AN ATTACK ON NICHOLAS! I repeat this because when writing, there are no human eyes to look at or body language to see. It is written and at times no matter how hard we try to accurately convey feelings in writing, they may be misinterpreted.
    That may be the case for Nicholas and why there was a need for an update?

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